27-12-2012, 05:21 PM
ONLINE SHOPPING PROCEDURE AND ONLIE APPLICATION
ONLINE SHOPPING.ppt (Size: 111.5 KB / Downloads: 37)
ONLINE SHOPPING
Online shopping is the process to purchase products, goods or services over the internet. An online shop, e-shop, e – store, internet shop, web shop or virtual store evokes the physical analog of buying product or services at a bricks and mortar retailer or in a shopping mall. Online shopping is a type of electronic commerce used for business- to- business (B2B) and business – to – consumer (B2C).
A web store is a website that sells products or services and typically has a online shopping card associated with it.
ONLINE SHOPPING PROCEDURE
Preliminary Requirement Determination.
Search for the available items that can meet the requirement.
compare ( price , delivery , date, shipping etc)
Place and order.
Pay the bill.
Receive the delivered items and inspect them.
Customer services.
SEARCH ENGINE:
A web search engine is designed to search for information on the world wide web. The search results are usually presented in a list of results and are commonly called hits. E.g. (Google, yahoo, Aol etc)
Some search engines also mime data available in database or open directories.
One third of people that shop online use a search engine to find what they are looking for and about and about one fourth find websites by word of mouth. Word of mouth has become a leading way by which people find shopping websites.
Logistics:
Consumer find a product of interest by visiting the websites of the retailer directly , or do a search across many different vendors using a shopping search engine.
Once a particular product has been found on the website of the seller, most online retailers using shopping card software to allow the consumer to accumulate multiple items and to adjust quantities by analogy with filling a physical shopping cart or basket in conventional store.
Some stores allow customer to sign up for a permanent online account so that some or all of this information needs to enter once . The customer receives the email confirmation when transaction is complete.
Advantages And Disadvantages of online shopping
ADVANTAGES
Online store are available for 24 hours a day.
Searching or browsing online catalog can be faster than browsing the aisles of a physical store. One can avoid crowded malls resulting in long lines and no parking.
Majority of stores have made it easy to find the style one is looking for, as well as the price range that is acceptable making the shopping experiences quick and efficient.
The internet has made shopping an almost effort less task.
Many store give the customer the delivery company tracking number for there package when shipped, so they can check there status online and know exactly when it will arrive.
Disadvantages
Fraud and security concerns: Given the lack of ability to inspect merchandise before purchase, consumer are at higher risk of fraud on the part of merchant than in a physical store. Merchants also risk fraudulent purchase using stolen credit cards .
Secure sockets layer (SSL) encryption has generally solved the problem of credit card numbers being intercepted in transit between the consumer and merchant. Identity theft is still a concern for consumers when hackers break in to merchants web page and steal name, address and credit card numbers