14-08-2013, 02:03 PM
Detailed Project Report for ERP based e-Governance at Pune Municipal Corporation
ERP based e-Governance.pdf (Size: 1.5 MB / Downloads: 117)
EXECUTIVE SUMMARY
The National e-Governance Plan (NeGP) approved by the Government of India
includes many high impact e-Governance initiatives and projects that have been
identified as Mission Mode Projects (MMP’s). One such MMP focuses on e-
Governance at Municipalities. Ministry of Urban Development (MoUD), has
announced the scheme to assist the e-Governance projects at Urban Local Bodies in
35 cities with population of above 10 lakh as per 2001 census and would be
implemented as a part of JNNURM. The present document is a Detailed Project
Report for the e-Governance Project at Pune Municipal Corporation and has been
prepared as per the guidelines published by Govt. of India (GoI) for the above
mentioned scheme.
Project Approach
In order to implement a comprehensive, integrated, ERP based e-
Governance model, PMC, through an open tender appointed M/s.
PricewaterhouseCoopers Pvt. Ltd. (PwC) as the Project Management
Consultant. Tasks undertaken by PwC are given below :
Detail study of the PMC departments and preparation of AS-IS
document
Preparation of Functionality Scope for the To-Be processes in
consultation with the department.
Objective Analysis of the existing e-Governance solutions at PMC.
Details of this analysis is given in Annexure II. As per this analysis, it
is recommended to continue with AutoDCR and Octroi Software while
other software needs to be replaced by functionally and technically
superior software. The current software, although work satisfactorily in
isolation, it will be difficult to integrate them with the proposed ERP
based e-Governance model. However, PMC has taken steps to ensure
that the valuable data generated by these systems gets appropriately
used.
Project Scope in Detail
Entire Software Application is being divided into two broad categories – MIS and
GIS. MIS will cover entire e-Governance System except for GIS. Reason for
separating GIS from other systems is that it is a specialized field and
competition will get restricted if PMC decides to procure the services for both
these systems from a single Systems Integrator.
Property Tax Department
Introduction
Property tax is one of the main sources of revenue for the PMC.
Residential and commercial properties, situated within the limits of PMC,
are assessed for tax. Property tax is tax on immovable or tangible real
property such as land, buildings and permanent improvements. Based on
such assessments, all the property holders are expected to pay the
property tax. Property Tax may comprise of basic house/building tax plus
service taxes such as street tax, and conservancy/scavenging tax. It is
collected either half yearly or annually.
GIS
Geographic information system (GIS) is being considered a boon for urban
managers and can be used to bring in much needed effectiveness in city
planning and it’s management. Ultimate aim while planning GIS should be
creation of decision support system. Distinct objectives identified for GIS
implementation at PMC are:
Better monitoring of the recovery of Property, Water & other taxes
Effective Monitoring of Complaint Management System
Up-to-date & user friendly maintenance of ULB assets
Effective tool to Monitor Un-authorised constructions
Efficient maintenance of Public utilities like Roads, Street Light, Water
Supply Network, Sewerage Network, etc.
Network
The network infrastructure for deployment of solution will be manageable
using SNMP with support for both 10 and 100 Mbps Ethernet as well as
gigabit and fiber ports. Intelligent switching to be used for segmenting the
network logically to keep the cross traffic to minimum. Routers shall be
used for connectivity between logical network segments and disparate
LAN topologies.
Solution deployment diagram
It is proposed that the e-Governance solution at PMC will have ERP /
COTS ( Commercial Off the Shelf) Modules at the core. These modules will
be integrated with the existing legacy applications, GIS application,
Customized applications & any other applications. The web enabled user
interface which forms the outer core will be accessing the solution. The
web enabled user access will be available at Departments, CFC’s, Ward
Offices, Kiosks, Web Portal & PDA’s etc.