26-07-2014, 10:49 AM
CommunicationSkills
skills.ppt (Size: 211 KB / Downloads: 111)
Introduction
The exchange of information, ideas and knowledge between sender and receiver through an accepted code of symbols.
Two way process
The term ‘communication’, derived from a Latin term ‘communicare’.
Sender-Encoding-Mediums-Decoding-Receiver-Feedback
Noise in Communication
Physical Noise (channel)
Psychological Noise
Reasons:
Faulty background, surrounding noise, high volume, illegible handwriting
Ambiguous sentence structure, faulty grammar, misspelling, incorrect pronunciation or punctuation
Meaning in Communication
Language employs a combination of words to communicate ideas in a meaningful way.
By changing the word order in a sentence, you can change it’s meaning, and make it meaningless.
Characteristics of Language
1-Artificial:
It’s a man made system.
Man modifies meanings of words as per the need.
E.g. ‘nice’-means good
It’s Latin root ‘nescire’ means to be ignorant
And in 13th century it meant stupid, foolish
Characteristics of Language
5-Creative:
Generates many words in many meanings.
E.g.-mouse, virus, edutainment
6-Repititive:
It improves or reduces effectiveness of communication.
E.g.-A couple of girls are riding their bicycles.
All of you meet together to see me in the afternoon at 3 p.m.
Levels of Communication
Extra personal
Intra personal
Inter personal
Organizational (-internal operational-external operational-personal)
Mass (large reach-impersonal-presence of a gatekeeper)
Conclusion
Your communication skills can make a difference between being hired and fired.
Will will find a way….
Practice makes a man perfect