02-10-2012, 04:40 PM
Customer Services and Financial Analysis Of IDBI BANK
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INTRODUCTION
An overview of Banking Industry:
The Banking Industry is a reliable business that took deposits from investors at a lower interest rate and loaned it out to borrowers at a higher rate. The Banking Industry at its core provides access to credit. In the lenders case, this includes access to their own savings and investments, and interest payments on those amounts. In the case of borrowers, it includes access to loans for the creditworthy, at a competitive interest rate.
Banking is generally a highly regulated industry, and government restrictions on financial activities by banks have varied over time and location. The current set of global bank capital standards are called Basel II. A bank is a financial intermediary that accepts deposits and channels those deposits into leng activities, either directly or through capital markets. A bank connects customers with capital deficits to customers with capital surpluses
Banking structure in India:
The Reserve Bank of India(RBI) is the central banking and monetary authority of India and also act as the regulator and supervisor of commercial banks in India.
Scheduled Banks in India:
Scheduled banks comprise both the Scheduled Commercial bank and Scheduled Co-operative banks. Scheduled commercial banks form the bedrock of the Indian financial system, currently accounting for more then 3/4th of all financial institution assets. SCB/s branches have increased four-fold since the time of independence.
Present Situation of Banking Industry:
Banking industry is one of the fastest growing industry. In India, it has increased manifold and this is mainly because of the growing middle class population whose aspirations and dreams are financed by the banks.
Banking industry is expected to grow in the coming years as the government is inclined towards its expansion. In the Budget 2010-11, the government has made the announcement that more licenses will be provided to those industries who wants to venture into the Banking industry which is a positive indication.
New Generation Banking:
The Indian Banking Industry saw dramatic changes in the last decade and so ever since the advent of liberalization and India’s integration with the worked economy. This economic reforms and the advent of the private players saw nationalized banks revamp their services and product portfolio to incorporate new, innovative and customer- centric schemes. The need to become highly customer focused forced the slow moving public sector banks to adopt a fast track approach.
Brief Introduction of IDBI:
Today, Industrial Development Bank of India(IDBI) is one of India’s largest bank. It has essayed a significant role in the country’s industrial and economic progress for over 40 years-first as a development financial institution and now as a full service commercial bank.