30-04-2014, 02:16 PM
[u]Elton Mayo’s Study on Employee Motivation and Work Productivity
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Elton Mayo’s Study.ppt (Size: 188 KB / Downloads: 13)
What Will Be Covered
Definition of the Hawthorne Studies
Experiment that Mayo conducted
Results
Conclusions
Brainstorming: How this can be used in organizations
Summary
Definition of Hawthorne Studies
“The Hawthorne Studies were conducted from 1927-1932 at the Western Electric Hawthorne Works in Chicago, where Harvard Business School Professor Elton Mayo examined productivity and work conditions.”
Mayo’s Experiment
Five women assembled telephone relays, one supplied the parts.
Made frequent changes in working conditions with their consent.
Records were kept of relays made, temperature and humidity of rooms, medical and personal histories, eating and sleeping habits, and bits of conversation on the job.
No one supervised the girls.
They were told to work as they felt and at a comfortable pace.
Results
Researchers found that output rates weren’t directly related to the physical conditions of the work.
Output went up when:
They were put on piece-work for eight weeks.
Two five minute rest pauses were introduced for five weeks.
Rest pauses were lengthened to ten minutes.
A hot meal was supplied during first pause.
They were dismissed at 4:30 p.m. instead of 5:00 p.m.
Summary
Hawthorne Studies dealing with worker motivation and work productivity.
Increase communication and cooperation among coworkers.