12-06-2013, 11:41 AM
Modern Municipal Corporation
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Objective/Vision:
Municipal Corporation deals with different day-to-day activities related to general public amenities.
The application is designed to automate these activities and enable people to access the information.
The main aim of the project is reducing the bulk amount of paper work and time too. There may be chances to miss paper in existing system. But this electronically system is more efficient and secured. The public user register them self and easily send a petition to the municipal corporation about metro water connection, sanitation works, electricity maintenance, education systems. And you can easily register the birth and death certificates. You can check your complaints status in online. And pay your taxes in online. Municipal Corporation officers and employees can view all the complaints from different users on different problems. Officer can maintain solved problems list and pending problems list. The admin only have the power to change the all data’s from the users and employees. Admin only have the details about all employees in the municipal corporation.
The functions like:
• Supply of drinking water.
• Providing and maintaining drainage and sewage systems.
• Public street lighting.
• Maintaining sanitation and hygiene of public places.
• Providing good education.
• Municipal property tenders.
• Tax collecting services.
• Issuing of Birth and Death certificates, records maintenance.
Existing System:
• In the existing manual system a lot of time is spent in communicating the information across different branches and to general public.
• There is a need for an integrated automated system, which has some centralized control over the entire process.
• Conventional System makes use of huge amounts of paper for recording transactions.
Proposed System:
• The major activities of the system are to receive various types of grievances from citizens, facilitate speedy processing of grievances received, updating the status of grievances as and when required, informing the citizen about the action taken by the MC and generation of reports.
• User-friendly menu based access to the processes in the system with different access paths to different users to ensure the easier access to all the users.
ADMIN MODULE:
This module provides administrator related functionalities. Administrator can create a new account either for municipal officers or operators. By using this login id both Municipal officers and operators will log on to this portal and do all transactions which are assigned to them.
EMPLOYEE MODULE:
This module is about an operator of Municipal Corporation. By using this module operators of Municipal Corporation can view all the complaints from different users on different problems. Operator can maintain solved problems list and pending problems list.
USER MODULE:
This module is about users of this portal. By using this module user can lodge any complaint to either operators or to municipal officer about problems such as water problem, electricity problem and sewerage problem. User must be registered with the system. A user can check the complaint status. A user must send feedback after the petition complaint solved by same user login.