01-06-2012, 11:24 AM
Tata Consultancy Services
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Introduction to the company:
It began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies.
One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India. It also provided bureau services to Unit Trust of India, thus becoming one of the first companies to offer BPO services.
In the early 1970s, Tata Consultancy Services started exporting its services. The company pioneered the global delivery model for IT services with its first offshore client in 1974. TCS's first international order came from Burroughs, one of the first business computer manufacturers. TCS was assigned to write code for the Burroughs machines for several US-based clients. This experience also helped TCS bag its first onsite project - the Institutional Group & Information Company (IGIC), a data centre for ten banks, which catered to two million customers in the US, assigned TCS the task of maintaining and upgrading its computer systems.
In 1981, TCS set up India's first software research and development centre, the Tata Research Development and Design Center (TRDDC) in Pune. The first client-dedicated offshore development center was set up for Compaq (then Tandem) in 1985.
In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it.
In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-Business division with ten people. By 2004, E-Business was contributing half a billion dollars (US) to TCS.
During 2005, TCS ventured into a new area for an Indian IT services company - Bioinformatics. In 2008, the company went through an internal restructuring exercise that executives claim would bring about agility to the organization. In 2011, the company entered the Small and medium enterprises (SME) market with cloud-based offerings.
Branches:
Indian branches:
TCS had development centres and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore, Goa, Gurgaon, Guwahati, Kochi, Kolkata, Lucknow, Mumbai, Mangalore, Noida, Pune, Thiruvananthapuram, Jaipur, Jalandhar, Jamshedpur, Hyderabad.
Developments in TCS:
Tata Consultancy Services has managed to receive ten large deals. TCS is planning to hire 50000 associates in 2012. TCS has got contract from Credit Union Australia. Country's largest software firm Tata Consultancy Services (TCS) has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services to US-based Air Liquide.
Employees and Recognition:
TCS is one of the largest private sector employers in India with a core strength in excess of 200,000 individuals. TCS has turned into the second-largest employer among listed companies after Coal India Limited. But the biggest employer in the country is Indian Railways with 16 lakhs employees. TCS has one of the lowest attrition rates in the Indian IT industry.
Global Alliances:
TCS has a strong network of partners with a joint objective of helping our customers become high-performance businesses by maximizing the value of their technology investments. The partner programs are specifically designed to jointly work on partner tools and receive the necessary training, support and resources on partner technology products. This enables our customers to advance their businesses.
TCS’ global alliance mission in partnering with various organizations is to ensure that both TCS and the partner organizations derive the maximum benefits of our relationship, in terms of growth of services and products.
Business Value for TCS Clients
• Reduced risks and costs associated with the technology procurement process and technology ownership
• Competitive advantage by leveraging TCS’ industry, product and service expertise and the partner’s technology products and services
• Reduced IT costs with cost-effective solutions at scale
• Reduced risks through end-to-end solutions
• Ability to leverage training resources to help you plan and build solutions using Partner products.
The TCS-Alliance Partner Advantage
• Partner organizations and TCS work together to create new offerings
• Privileged access to development software, architectural expertise, sizing and configuration assistance
• Key benefits and resources for building and selling solutions supporting Partner systems
• Joint go-to-market initiatives
TCS Alliance Framework
• Strategic Partnership – includes partnership with major technology players
• Solution Partnership – includes partnership with niche players