03-10-2014, 10:31 AM
Abstracts: The current manual system uses paper work and direct human language communication by mouth to manage the hotel. Booking is done through phone calls or through visit to the hotel booking office. The guest’s personal details such as name, age, nationality and duration of stay are input during booking. The booking office orders for The documents are transferred manually to the filling department for compilation of the guest’s file. The Hub of Motel contains three subsystems. These are Reservation and Booking, Room and Food Services, and Management Services. The Reservation and Booking subsystem encompasses customer check in, check out, room reservation, billing for the customers' stay, and room availability. The Room and Food Services subsystem allows the customer service representative to create the customers' food order and will generate a bill for the order. The Management Services subsystem deals with the maintenance of the hotel services. This subsystem allows management to add, modify, and delete information on rooms and rates and food menu items and prices. Management Services also may administer new employee user profiles for the Hub of Motel. The managers may delete, modify, and add employee profiles. This subsystem will also generate reports on these uses. The Hub of Motel Interface will allow the users; Managers and customer service representatives to interact with the system. The users will be able to administer Reservation & Booking services, Room & Food services, and Management services (for management only). The external output device, the printer, is not part of the software to be created. The computers in the hotel will have printers available. The report on pending checkouts and the bill data generated from the Reservation & Booking subsystem will be able to be printed. The reports of all subsystem data from the Management Services subsystem will be able to be printed. The bill generated from the Room & Food Services subsystem will be able to be printed.