07-08-2012, 04:20 PM
LTB process for Trade orders
LTB process in Trade.pptx (Size: 436.47 KB / Downloads: 30)
LTB Process
A lifetime buy part is defined as a part that cannot be manufactured by any Agilent division and cannot be purchased from any external supplier. The available inventory needs to be protected in order to ensure Agilent is able to support customers through the End of Support (EOS) date.
Ordering LTB part
Before booking LTB part for customer ,CSR
sending a request mail for LTB approval to RM
team. There is some point RM team need to
check before providing approval, they are as below :-
a). Model#
b). Serial#
c). Customer name
d). Requested qty
RM has to check the LTB approval for requested
part by verifying of given model# and serial #.
a) In cases approval is available in Oracle note (attachment) then RM needs to Release the Req qty for that LTB part from LTB sub-inventory
b) In cases approval is not available at Oracle note (attachment) RM is responsible to get confirm from CSR who booked the order for LTB part.