12-10-2012, 05:04 PM
Internet Banking Instruction Guide
Internet_Banking_Instruction_Guide.pdf (Size: 408.98 KB / Downloads: 55)
Accessing Internet Banking
Existing passwords or passwords allocated by Credit Union staff are used to gain initial access to the Internet
Banking System. On entry of your member number & password you may be requested to change the password to
one of your own choice.
Passwords must be a minimum of 8, maximum of 16 characters in length
To change password in the provided fields you must enter your existing password, enter your new password &
enter your new password again to confirm your choice.
Security
Change your password or access codes regularly (at least every 90 days)
Choose passwords with a combination of upper, lowercase, alpha, numeric and other characters.
Don't use passwords or access codes which would be easily guessed such as your name, date of birth, phone
number or repeated numbers or sequences. e.g. 1111
Don't save or store your passwords or access codes on your pc.
You should not divulge your password or access code to any person or allow any person to watch you enter or
hear your password.
If for any reason you believe that the security of your account may have been compromised you should change
your password or access code immediately and Contact Us for further advice.
Information on the security of your accounts and access facilities is provided on the Security pages of the
Coastline web Site.
Daily Limits
Standard transfer limits on a membership are set at $50,000 per day for Internal funds transfers (to your own, or
to another Coastline member's account), and $1,000 per day for External funds transfers to other financial
institutions.
When transferring funds, BPay transactions or Processing Batches, the total amount of these transfers must not
exceed this daily limit or they will fail.
When a batch needs to be authorised by two or more people, each person responsible for processing and
authorising the batch must have a daily limit above the total batch amount plus any transaction processed on
Internet Banking that day, or transactions in the batch will fail once the limit is reached.
Members needing a higher daily limit need to Contact Us.