31-03-2012, 11:22 AM
JIRA Defect Tracking Tool
G080616-00.ppt (Size: 345 KB / Downloads: 97)
Because we've got issues
JIRA lets us prioritize, assign, track, report and audit our 'issues,' whatever they may be — from software bugs and hardware defects, to improvement and change requests.
Reporting and statistics
Customizable reporting allows us to monitor the progress of our issues with detailed graphs and charts.
Plugins
The JIRA plug-in system makes it easy to customize and extend JIRA to suit our needs, allowing us to add new features to suit our particular requirements.
Below are some of the most popular plug-ins created by the JIRA developer community and third-parties:
QA Team
Ensure issues are being resolved
Provide support to teams in system development, features
Provide monthly status reports on Defect Stats
Provide ongoing training to all users
Work with Software team to see if this is a good fit vs. Bugzilla
System and Subsystem Leads:
Ensure review of open issues is taking place
Use workflow and tracking tools to monitor issue progress
Use JIRA to track issues, reference JIRA entries in Elog