22-02-2013, 11:27 AM
A Detail Study of Job Satisfaction of employees at CARE Hospital, Nagpur
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Introduction of topic
Job satisfaction in regards to one’s feeling or state of mind regarding nature of their work. Job can be influenced by variety of factors like quality of one’s relationship with their supervisor, quality of physical environment in which their work, etc.
Positive attitude towards job are equivalent to job satisfaction where are equivalent to job satisfaction where as negative attitude towards job has been defined variously from time to time. In short job satisfaction is a person’s attitude towards job.
Employee satisfaction is the terminology used to describe whether employee are happy and contended and fulfilling their desires and need of work. Many measures purport that employee motivation, employee goal achievement and positive employee morale in the workplace.
According to Pestonejee, Job satisfaction can be taken as a summation of employees feeling in four important areas. These are:-
1. Job-nature of work (dull, dangerous, interesting), hours of work, fellow workers, opportunities on the job for promotion and advancement (prospects), overtime regulations, interest in work, physical environment, and machines and tools.
2. Management- supervisory treatment, participation, rewards and punishments, praises and blames, leaves policy and favouritism.
3. Social relations- friends and associates, neighbours, attitudes towards people in community, participation in social activity scalability and caste barrier.
4. Personal adjustment-health and emotionality.
Job satisfaction benefits the organization includes reduction in complaints and grievances, absenteeism, turnover, and termination; as well as improved punctuality and worker morale. Job satisfaction is also linked with a healthier work force and has been found to be a good indicator of longevity.
Factors deciding Job Satisfaction
Job satisfaction is really a big factor for a professional because it brings employment while working which in turns brings happiness in life.
Hertzberg, Maslow, Peterson and Calwell in 1957 reviewed more that 150 studies and various job factors of job satisfaction. These
The way the individual reacts to unpleasant situations,
The facility with which he adjusted himself with other person
The relative status in the social and economic group with which he identifies himself
The nature of work in relation to abilities, interest and preparation of worker
Security
Loyalty
Hertzberg, Maslow, Peterson and Calwell in 1957 reviewed more than 150 studies and listed various job factors of job satisfaction. These are briefly defined one by one as follows:
1. Working conditions
This includes those physical aspects of environment which are not necessary a part of the work. Hours are included this factor because it is primarily a function of organization, affecting the individuals comfort and convenience in much the same way as other physical working conditions.
2. Wage and salaries
This factor includes all aspect of job involving present monitory remuneration for work done
3. Opportunities for advancement
It includes all aspect of job which individual sees as potential sources of betterment of economic position, organizational status or professional experience.
4. Security
It is defined to include that feature of job situation, which leads to assurance for continued employment, either within the same company or within same type of work profession.
5. Company & management
It includes the aspect of worker’s immediate situation, which is a function of organizational administration and policy. It also involves the relationship of employee with all company superiors above level of immediate supervision.
6. Social aspect of job
It includes relationship of worker with the employees specially those employees at same or nearly same level within the organization.
7. Communication
It includes job situation, which involves spreading the information in any direction within the organization. Terms such as information of employee’s status, information on new developments, information on company line of authority, suggestion system, etc, are used in literature to represent this factor
Importance of studying Job satisfaction in a Health Care Institution
Hospitals personnel have difficulties in meeting the needs of their patients of their own needs are not met; therefore hospital managers have responsibility to both staff and patients. According to the literature job satisfaction in health care organisations work arrangements to possibility to participate activity in the decision-making process; effective communication among staff and supervisors and to be able to express freely one’s opinion. Collective problem solving and the attitude of management are also important to the satisfaction of the employees.
Job satisfaction can be increased by attending to motivating factors, such as making work more interesting, requiring more initiative, creativity and planning. This is especially relevant when budget constraints limit increases to pay and benefits. Managers who grapes the importune of factors, affecting the well-being of staff are more likely to gain improved performance from the various groups of hospital staff. It is of almost importance to seek the opinion of employees and include them in decision-making and problem solving process. This will improve satisfaction among the employees and make them feel that they are part of organisation.
Tools for Data Collection
There are two types of data collection namely primary data collection and secondary data collection.
• Primary Data
The primary data is defined as the data, which is collected for the first time and fresh in nature, and happen to be original in character through field survey.
Primary data collection, you collect the data yourself using methods such as interviews and questionnaires.
• Secondary Data
In research, Secondary data is collecting and possibly processing data by people other than the researcher in question. Common sources of secondary data for social science include censuses, large surveys, and organizational records. In sociology primary data is data you have collected yourself and secondary data is data you have gathered from primary sources to create new research. In terms of historical research, these two terms have different meanings. A primary source is a book or set of archival records. A secondary source is a summary of a book or set of records.