02-11-2012, 03:45 PM
Management Functions and Behaviour question paper
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1.Explain the approaches to leadership and discuss which could be the best suitable style of leadership. Give reasons.
2 . Communication is considered to be the most important and most effective ingredient of the management process.” Elaborate this statement and discuss the underlying concept with suitable examples.
3 Discuss whether you need any control when everything is going as planned.
4 Define organisational structure and explain with suitable examples, how structure and productivity can be linked to each other.
5 Define and differentiate between centralisation and decentralisation of authority. Critically evaluate the advantages and disadvantages of the two systems in organisational context.
6 Write short notes on any three of the following :
(i) Delphi technique (i) Johari Window (iii) Democratic vs Laissez-Faire (iv) Semantic barrier (v) Informal groups
. What are the various determinants of organizational culture? How does leadership influence the culture of an organisation?
2. Describe the responsibilities of a professional manager towards customers and society. Illustrate your answer with suitable example.
3. Why do people generally resist change? Identify the major factors which play a significant role in this process. Discuss, what are the common strategies for change and its management.
4. Describe conflict avoidance, conflict diffusion and conflict confrontation strategies with the help of suitable examples.
5. Distinguish between decision making under risk and decision making under conflict or competition. Support your answer with suitable examples.
6. “Managers are known by the work they do and the function they perform.” Elaborate and critically evaluate the statement.
7. Write short notes on any three of the following:
(a) Line and Staff functions (b) Managerial Values and Ethos © Socialization process in an organization (d) Management Information System (e) Theory X and Y
“Coordination is imperative for the success of any organization.” Explaining the need for coordination suggest the ways to achieve effective coordination in a decentralised private sector manufacturing organisation.
2 Describe the interpersonal needs in terms of expressed and wanted behavior. Cite suitable examples to support your views.
3 Why do managers need to acquire different skills at various levels? What are the skills conceptualized by Katz? Explain how they are proving useful for Indian managers at different levels.
4 Discuss various strategies used in implementing organisational change in the context of a large public sector manufacturing organisation.
5 Identify major barriers of communication and explain why do they arise. Explain ways to overcome these barriers with suitable examples.
6 Write short notes on any three of the following :
(i) Delegation and Decentralisation (ii) Line and Staff functions (iii) Theory X and Y (iv) Domino Effect
(v) Organisational culture and climate
Define organisational effectiveness. How do you differentiate effectiveness from efficiency? Comment critically with suitable examples from Indian organizations.
2. “Hiring good people is still a relatively simpler task as compared to the task of retaining them. People may join a company because of its favorable image but will stay on only if they find appreciation for and satisfaction from their work.” Critically evaluate the statement and discuss the underlying concepts.
3. What are the salient features of different models of decision making? Explain any two of them in details and compare them.
4. What are the consequences of inter-group conflict? What are the ways to reduce the negative consequences of inter-group conflict?
5. Why do people generally resist change? Do personality factors have any role in the process? Explain common coping mechanisms adopted for managing change.
6. Write short notes on any three of the following:
(i) M.B.O. (ii) Managerial Values and Ethos (iii) Brain-Storming (iv) Effective delegation (v) Leadership Styles
Describe various tasks and responsibilities of a professional manager in today’s context. Cite suitable examples from your experience.
2 Explain briefly the major elements of management processes. what new skills would a manager require as he/she moves from middle to top management level? Discuss.
3 Differentiate between the decision-making models and techniques. Explain with suitable examples.
4 What are the various determinants of organistional culture? How does leadership influence the culture of an organisation? Discuss.
5 Identify major sources of conflict in an organisation. What approaches will you suggest for managing conflict in a service organisation in today’s context?
6 Describe the inter-personal needs in terms of expressed behaivour and wanted behaviour. Give suitable examples.