14-09-2012, 04:49 PM
Monitor Smart Gadgets Online
Objective/Vision
Vision is to provide an online monitoring system to the users to manage all their smart gadgets (I Pods, mobile phone, pen drive etc) through a single interface by establishing a direct bridge between product and manufacturer via our remote server. Main idea involved here is to make use of online service (monitoring tool) that can automatically scan electronic gadgets for any hardware or software defect as the product is brought online. It will then make a log of errors, report it to the manufacturer and provide feasible solution back to customer. The application will also be useful in case of theft by tracking down unauthorized use of gadget. It can also be used as a platform where users can find solutions to all other problems pertaining to their gadgets and manufacturer may showcase their various products and provide service in better way.
Functional Requirements
i. Creating user account for customer to monitor product functionality
ii. Automatic Scanning of product for defects
iii. Reporting of defects to manufacturers
iv. Providing the solution back to customer through auto-generated email
v. In case of theft , stolen product can be tracked
vi. Maintains database of all information pertaining to the gadget
vii. Provides users single interface to monitor his different gadgets.
viii. Makes it very easy for service providers to be in contact with users and provide them all the necessary details
ix. User can get all the relevant updates for his different products through single interface.