23-09-2014, 02:31 PM
Abstracts: The Aim of the project OFFICE AUTOMATION is to Centralize Customer data; Capture and Associate all Essential details about Customers, Capture service provided to Customers, Load files from devices and generated billing entries, Automate bill generation, bill presentment to customers, and capturing of payment entries, Ability to store long term data provided according to billing system of customer. This project involves the CRM (Customer Relationship Management) including billing, service catalog. Office Automation involves the providing different services like ad-hoc, standard to organizations. System administrator is responsible for system management and control. Profile admin is responsible for the customer account, services. System administrator generates the bill as per usage of services by customers.