24-10-2014, 02:49 PM
Abstracts: OPEN SOURCE IVR SYSTEM FOR HOSPITALS includes IVR System stands for INTERACTIVE VOICE RESPONSE. The Interactive Voice Response (IVR) System serves as a bridge between people and computer databases by connecting the telephone network with the database. The telephone user can access the information from anywhere at any time simply by dialing a specified number and following an on-line instruction when a connection has been established. Interactive Voice Response (IVR) allows humans to interact with computers by placing a voice call. IVR System assists with patient requirements. The IVR System uses pre-recorded or computer generated voice response to an input from a telephone caller.