25-08-2017, 09:32 PM
Abstracts: Abstract • The people need not go to the higher authorities always when they face problems. • They can use the service of this software browser and can give their complaint and the complaint is taken up by the employee of specified department and he/she solves the problem. • Grievance Redressal is a platform provided by the governance institution to the citizens to voice their dissatisfaction about poor or inadequate performance of the institution and hold it accountable for the same. MODULE: • Users • Administrator • Employees • Local Municipal Authorities • NGOs LIST OF TABLES Table No Table Name Page No Table 5.1 System_Menu 34 Table 5.2 User_Right 34 Table 5.3 Grievance 35 Table 5.4 Grievance_comment 36 Table 5.5 Department_Ministry 36 Table 5.6 Ministry_User 37