10-04-2012, 03:39 PM
PROBLEMS IN INTERNET BANKING
1. While banking through the Internet, you have to be careful about the security of your Internet bank account. The security of your Internet bank account depends to a great extent on the security of your computer, password and pin number. Any leakage of information regarding your password or pin number and banking transactions can allow computer hackers to gain access to your bank account, which is the most common Internet banking problem. This can lead to unauthorized and criminal transactions being conducted without your knowledge. By the time you get your bank statement and detect such transactions, it may be too late.
2. Sometimes, Internet banking can be time-consuming and tedious, as many websites take quite a long time to get started. Besides this, your Internet bank account may also take considerable time to get started. You may also encounter technical difficulties and connectivity problems while conducting Internet banking transactions. Of course, there is a customer care department in almost every bank to look into such matters, but often you may not be able to get the necessary assistance due to the congestion in the computer and telephone network. On the other hand, in normal banking, you can simply converse with the bank officials to sort out any problem.
3. The internet is supposed to make things faster. However, you might have to wait a long time for checks to clear. You certainly can’t ask for a cashier’s check if you’re in the middle of a crisis and you need settled money yesterday.
4. Server failures, disconnections, ISP(Internet Service Provider) downtime, and many other problems can occur on the Internet. This can limit access to banking services at critical times and lead to unpaid bills or inability to obtain an account balance. Any failure during a transaction can lead to serious problems.It is the responsibility of the user to check to see if the transaction was processed correctly.Online bankers should also print records of all online transactions in case the bank server crashes without backing up the daily transactions.