20-10-2014, 10:54 AM
Abstracts: The purpose of this project is to learn the most important attributes needed to operate a Restaurant successfully. Restaurant owners, seeking ways to gather information from its customers. “Whatsup” Collects real-time data from customers on behalf of restaurants via survey and research participants using mobile devices. Restaurant feedback form is a place where customer can share their restaurant experience; every piece of feedback received is read and reviewed by the restaurant’s for the improvement of their business. In this application the customer will be given a form in the form of lucky draw and he has to fill it and there would be some questions regarding the food, quality,cleanliness,service,behaviours etc after the customer fills all the data in the form it would be submitted in to CRM and then form there the database will be created. The restaurant owner will get all the feed backs via the “whatsup” application he can check all the feedbacks day wise hour wise month wise and also year wise. This way the owner can analyze all thus can do the required changes as well as can know about what is going on in a customers head. This application will be helpful to the owners for getting the required information and based on it he or she can get idea about its restaurants position and where it stands in the market This application can also do cost counting, analysis and also provides graphical information based upon the data. The project is developed by using iOS Developer kit. We use the iOS Developer kit which includes variety of custom tools which help us develop this mobile based application.