13-06-2012, 02:22 PM
SEMINAR PAPER ON EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE.doc (Size: 286 KB / Downloads: 49)
Abstract
What if a computer could read your heart? What if it could detect your annoyance, apologize to you, and change its behavior? Roz Picard, a professor at MIT, believes that computers should understand and exhibit emotion. Absurd? Not really. Without the ability to recognize a person's emotional state, computers will remain at the most trivial levels of endeavor. Think about it.
Introduction
When you deal with people from different countries, you show respect for them by translating the conversation into their language, you adapt to them. You don’t require them to adapt to you. But computers are very disrespectful. They expect us to adapt to them, and if not, we are made to feel dumb. It is not people who are reluctant, it’s the computer that is reluctant, and it is the software that refuses to adapt.
Can computers possess Emotional Intelligence
Rationale?
The rationale for attempting to mimic emotional intelligence in a computer is not immediately clear. In fact, classic Western views of intelligence often pitted emotion and reason against each other. Emotion was seen as a disorganizing factor, harmful to reasoning and logic.
Comfortable communication of emotion
Emotion communication requires that a message be both sent and received. Most computer interfaces inhibit such communication. Several people with autism, a complex disorder that typically includes impairment in recognition of emotion, have commented that they love being on the Web because it levels the playing field for them. In a sense, everyone is autistic on line.
Concurrent expression: In concurrent expression, the system attempts to sense affective expression in parallel with the user's primary task, without the user having to stop what he or she is doing to report his or her feelings. This can happen via whichever sensors the user may choose for the computer to have: video, microphone, typing or mouse holding pressure, physiology, olfaction, and so forth. Characteristics of concurrent expression follow.
Conclusion:
This paper has highlighted several aspects of Emotional Intelligence. The emphasis has been on illustrating new technology that can begin to recognize and help communicate aspects of emotional expression and to respond to it in an appropriate way.