17-08-2012, 04:23 PM
Telecom Management: Case Study of BSNL
BSNLCase Study.pdf (Size: 942.91 KB / Downloads: 76)
BSNL-Introduction
History
In 1881, Oriental Telephone Company Limited of England opened Telephone
Exchanges at Calcutta, Bombay, Madras, Karachi and Ahmadabad. 28th
January, 1882, is a Red Letter Day in the history of Telephone in India. On
this day Major E. Baring, Member of the Governor General's Council declared
open the Telephone Exchange in Calcutta, Madras and Bombay. From 1st
April 1943, the control of the Telephone system in Calcutta, Madras and
Bombay was taken over directly by the Indian Posts and Telegraphs Dept.
In 1975, the Department of Telecom (DoT) was separated from Indian Post &
Telecommunication Accounts and Finance Service. DoT was responsible for
telecom services in entire country until 1985 when Mahanagar Telephone
Nigam Limited (MTNL) was carved out of DoT to run the telecom services of
Delhi and Mumbai. In 1990s the telecom sector was opened up by the
Government for private investment as a part of Liberalisation-Privatization-
Globalization policy.
National Telecom Policy 1994
In 1990s the telecom sector was opened up by the Government for private
investment as a part of Liberalisation-Privatization-Globalization policy.
The demand for telephones was ever increasing. It was during this period that
the Narsimha Rao led government introduced the national telecommunications
policy [NTP] in 1994 which brought changes in the following areas:
ownership, service and regulation of telecommunications infrastructure. They
were also successful in establishing joint ventures between state owned
telecom companies and international players. But still complete ownership of
facilities was restricted only to the government owned organizations. Foreign
firms were eligible to 49% of the total stake. The multi-nationals were just
involved in technology transfer, and not policy making.
Unified Access Services
Unified access license regime was introduced in November‘2003. Unified
Access Services operators are free to provide, within their area of operation,
services, which cover collection, carriage, transmission and delivery of voice
and/or non-voice messages over Licensee‘s network by deploying circuit,
and/or packet switched equipment. Further, the Licensee can also provide
Voice Mail, Audiotex services, Video Conferencing, Videotex, E-Mail, Closed
User Group (CUG) as Value Added Services over its network to the
subscribers falling within its service area on non-discriminatory basis. The
country is divided into 23 Service Areas consisting of 19 Telecom Circle and 4
Metro Service Areas for providing Unified Access Services (UAS).
Demand for broadband fuels BSNL growth
Other areas of growth have been the broadband internet. This received a
stimulus when 2007 was declared as ―year of broadband‖ in india and bsnl
stsrted the process of providing 5 million broadband connectivity by the end of
2007.bsnl upgraded the exisiting dataone(broadband)connections for a speed
of up to 2mbps without any extra cost.