21-08-2013, 04:56 PM
Business Communication Report Writing
Communication Report.ppt (Size: 564 KB / Downloads: 21)
How We Communicate
CVs, Resumes
Email, Web site, FAQs
Letters, Newsletters, Brochures, Articles, Catalogs
Advertisements, Notice Board, Pamphlets, Signs, Press Release
Presentations, multimedia, talks
Reports, Manuals, Proposals, Books
Technical Writing Reports
Proposals
User Manuals
Technical Manuals
White Papers
Classification of Reports
Formal Reports and Informal Reports
Information Reports
Analytical Reports
Recommendation Reports
5 Steps to Report Writing1
Define the problem
Gather the necessary information
Analyze the information
Organize the information
Write the report
Words, Words, Words
UK English and US English
International English and Indian English
Denotation and Connotation
Let me know when you’re free next week for a meeting.
Could you let me know what times you have free?
Tone
Terry is hung up on trivial details.
Terry is meticulous and takes care of details that others sometimes ignore.
Writing Style
Brief writing style
Omit needless words
Combine sentences
Rewrite
Campus Jewelers’ main objective is to increase sales. Specifically, the objective is to double sales in the next five years by becoming a more successful business.
Campus Jewelers’ objective is to double sales in the next five years.
Report Body
Introduction
Purpose and Scope;Limitations, Assumptions, and Methods
Background/History of the Problem
Body
Presents and interprets data
Conclusions and Recommendations
References or Works Cited
Appendixes
Interview transcripts, questionnaires, question tallies, printouts, and previous reports