02-05-2012, 06:39 PM
hi sir myself supriya i want full documentation and report on online help desk in campus project, Online Help Desk System is powerful, flexible and easy to use .It has been developed to deliver real conceivable benefits to a campus. Online help desk is going to consider all the activities which are going common in any campus like student information maintenance, faculty information maintenance. All these will be under the control of the campus administrator.
Here we strictly following the famous and widely used architecture called MVC to gain various benefits like performance and cost effectiveness and hence our software will be unique and alternative to all the existed online help desk software’s, which are suffering from various common problems like performance and cost.
Our Online Help Desk is going to consider complete system and it includes three major modules like admin, faculty and student and each of them has their own control on their activities and more over here we are concentrated on help exclusively i.e. student and faculty can get online help from the admin and student can get online help from both faculty and admin. the main intension behind this software is to provide the online solutions to the student in all the aspects like clearing his doubts from the appropriate faculty or admin and getting wide help from the faculty and admin as well.