who is leading knowledge management when raylene ridges was appointed to simco as the inaugural chief information officer, the whole organization inhaled in horror. this was the woman, who, in 5 years at corpex, had not managed to create an effective it system. her ex-colleagues had indicated that she had few leadership skills of any sort, and tended to rely on others to get things done. they wish simco well while expressing relief and incredulity that any organization might see her as a potential cio. the simco work community was appalled. they had awaited the appointee to this new role with great enthusiasm.
the ceo was inundated with veiled or very direct queries from the employees as to why raylene was seen to have the desirable attributes to support this key strategic role.