19-05-2014, 11:31 AM
SUJAY. Y. G
[attachment=63407]
Profile
More than 8 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
Possess solid computer skills.
Excellent working knowledge using Windows.
, Microsoft Excel, WordPerfect, Microsoft Word, ------------------.
Ability to train, motivate and supervise customer service employees.
A team player, acknowledged as “Total Quality Customer Service Professional.”
Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.
Synopsis of Achievements
Increased customer retention by 19%, from 72% to 91%.
Reactivated key accounts ( K/year), utilizing persuasion/mediation skills.
Proactive planning led to notable increase in morale in all departments.
Created customer satisfaction survey, drastically reducing potential problems.
PERSONAL PROFILE :
Name: : Sujay.Y.G
Fathers Name : Gurubasvaraj.Y.M
Date of Birth : 20th May 1980
Religion : Hindu
Nationality : Indian
Sex : Male
Martial Status : Married
Languages Known : Kannada, English and Hindi.
[attachment=63407]
Profile
More than 8 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
Possess solid computer skills.
Excellent working knowledge using Windows.
, Microsoft Excel, WordPerfect, Microsoft Word, ------------------.
Ability to train, motivate and supervise customer service employees.
A team player, acknowledged as “Total Quality Customer Service Professional.”
Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.
Synopsis of Achievements
Increased customer retention by 19%, from 72% to 91%.
Reactivated key accounts ( K/year), utilizing persuasion/mediation skills.
Proactive planning led to notable increase in morale in all departments.
Created customer satisfaction survey, drastically reducing potential problems.
PERSONAL PROFILE :
Name: : Sujay.Y.G
Fathers Name : Gurubasvaraj.Y.M
Date of Birth : 20th May 1980
Religion : Hindu
Nationality : Indian
Sex : Male
Martial Status : Married
Languages Known : Kannada, English and Hindi.