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Service center management is the communication link provided to make better relation between customer and organizations. It includes interaction between organizations, dealer, service center and customers. By using this facility customer can also directly link with manufacturer. Service center management includes following modules:
Service center management is the communication link provided to make better relation between customer and organizations. It includes interaction between organizations, dealer, service center and customers. By using this facility customer can also directly link with manufacturer. Service center management includes following modules:

Organization:-

-Manufacturing details

-Authorized dealers

-Replacement return

-Payment release

Dealer:-

-purchase entry

-sale entry

-payment receives

-Marketing statergies

Service center:-

-warranty check

-Repair

-Service report

-Replacement

-Replacement receive

-Physical damage

-Not in warranty repair

Customer:-

-View product warranty

-Feedback form

Service center management provides flexibility to the customers. In today\'s fast growing edge it can save the time of the customers and it also helps manufacturers to improve their product quality by the feedback from customers. So in future , customers will get benefit of better service and quality products. In future , it also can be enhanced to the wireless communication service through mobile. Customer can communicate to the service centers through mobiles