01-09-2014, 11:31 AM
ITSS TOOLS SUPPORT TEAM provide a value added service to GDC Customers by Implementing and Supporting Operations Management and System Monitoring Application Tools which enables our customers to be pro-active and increase the quality of their services in a manner that increases system effectiveness, reliability and provides for a better customer experience .Our team is responsible for supporting a variety of operation management and system monitoring tools. It perform system monitoring setup activities Grant Certificates, deploy Instrumentation and setup in OMW for Solaris/Linux servers Deploy SCOM Agents & Management Packs and setup in OMW for Windows servers
WHAT IS MONITORING?
Monitoring refers to the practice of collecting regular data regarding your infrastructure in order to provide alerts both of unplanned downtime, network intrusion, and resource saturation. Monitoring also makes operational practices auditable, which is useful in forensic investigations and for determining the root cause of errors. For example: Server Monitoring is a process to monitor server's system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc. Server Monitoring helps understanding system's resource usage which can help you better your capacity planning and provide a better end-user experience. Server monitoring ensures that your server machine is capable of hosting your applications. HP OPERATION MANAGER HP Operations Manager is a System monitoring package manufactured by Hewlett-Packard (HP). It operates in 'agent-push' mode, which means that a software agent component installed on the monitored hosts sends selected alerts to a centralized Management Server. These agents carry out the instructions specified in HP-OM rule-sets called Policies. The main task of the agent is to classify each event before transmission (or ignore it), so that the management server can route the messages to the appropriate destinations, which can include operator consoles, trouble-ticket systems, and notification systems
WHAT IS MONITORING?
Monitoring refers to the practice of collecting regular data regarding your infrastructure in order to provide alerts both of unplanned downtime, network intrusion, and resource saturation. Monitoring also makes operational practices auditable, which is useful in forensic investigations and for determining the root cause of errors. For example: Server Monitoring is a process to monitor server's system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc. Server Monitoring helps understanding system's resource usage which can help you better your capacity planning and provide a better end-user experience. Server monitoring ensures that your server machine is capable of hosting your applications. HP OPERATION MANAGER HP Operations Manager is a System monitoring package manufactured by Hewlett-Packard (HP). It operates in 'agent-push' mode, which means that a software agent component installed on the monitored hosts sends selected alerts to a centralized Management Server. These agents carry out the instructions specified in HP-OM rule-sets called Policies. The main task of the agent is to classify each event before transmission (or ignore it), so that the management server can route the messages to the appropriate destinations, which can include operator consoles, trouble-ticket systems, and notification systems