06-10-2014, 10:31 AM
Abstracts: “CUSTOMER RETENTION, TRCKING,MANAGEMENT AND BUSINESS INTELLIGENCE SOLUTION” : Client wants complete solution for the customer tracking and lead management for small industry which cannot afford to have the big setup for the call centers, so client wants website which can perform all auto call functions with CRM features of the call center authenticate software but it will be website based and at the same time proper data syncing and backup will be done so there will not be chances for any dead lock and that is the reason we approaches this website with below mentioned features as well. The outcomes of research are: This website will provide the platform to the users to setup the mobile based calling and marketing campaigning activities as well. Proper data syncing will be there so there is no problem with data updates. All data resides in local database too which will make the process fast as well. Website fetching data when it is needed so there is no delay in transmitting the information. This website is initially free on website market so large number of users can get benefits from it.