11-01-2016, 04:27 PM
NILAM NAYAK
Email: nilu[at]gmail.com
Phone: (M) +91 9876543210, 9898989898
SAP Certified SD professional and willing to be a great contributor to your SD projects. Seeking a challenging position as Functional Consultant in SAP S&D module to build robust ERP systems; delivering value to client counterparts - resulting client satisfaction, intern helping me learn and grow together with the organisation.
DOMAIN KNOWLEDGE IN INDUSTRY: Knowledge Outsourcing, Engineering products, Telecom, Stone and Iron Manufacturing; Business Development and market research in ITES industry.
SAP SD KNOWLEDGE (SAP CERTIFIED PROFESSIONAL):
• Knowledge about configuration of customer complaints, sales process such as Return, Credit/Debit memo request, subsequent Free-of-charge delivery, Delivery free of charge, etc
• Knowledge of configuration of special sales process such as consignments, contract and agreements
• Customization knowledge in various areas in SD module including Organization Structure, Logistics General, Logistics Execution
• Practical and system knowledge of business scenarios like Inquiries, Quotations, Contract and Sales Order processing, partner determination, text determination, Output determination
• Understand various scenarios in Sales Order Pricing
• Understand the configuration of the settings required for Partner Determination, Account Determination
• Understand the configuration of special billing types such as Credit Memo and Debit Memo
• Understand the range of functionalities like Master data, Order management, Pricing, Shipping, Billing & Stock Management (- basic knowledge during certification course)
CAREER RELATED SKILLS
SAP SD - Sales and Distribution
Siebel CRM Tools such as OBIEE and Marketing
A good Team Player
Business Research and Data Analysis
Strategic Planning
Competitor Analysis
Productivity Planning
Customer Relationship Management
Team/People Management
Training & Mentoring
COMPUTER PROFICIENCY
SAP SD Order Fulfilment, SAP 6.0; Siebel CRM Tools user such as OBIEE and Siebel Marketing
C, VBA and Macros, PL SQL, basic MS Access
Windows OS, Microsoft Office with good MS Power Point and MS Excel skills including Macros
Data Research Tools (Factiva, BvD etc.)
EXECUTIVE ACHIEVEMENTS / HIGHLIGHTS
Achieved Best Team Player Award for the period of Jan - June 2007
Recipient of Analyst of the Month Award for October 2007, May 2008 and July 2010
Winner for the ideation contest in September 2010
DOMAIN/PROFESSIONAL EXPERIENCE
EVALUESERVE, Gurgaon
Senior Business Analyst (Reporting to Manager)
Key Responsibilities:
Played a key role of communicating with global clients for sales promotion, establishing business contacts in target markets -- through existing contacts, internal portals and direct mail campaigns
Proficiency in analyzing the business needs, finding out the business problems and proposing solutions
End-to-end communication with clients and other stakeholders for scoping the project, requirement gathering, efforts estimation and identifying best and efficient ways to carry-out projects
Preparing extensive/detailed proposal (invoice) for internal and external clients approval with all the constraints, SLA’s, agreements as a part of contract
Spearheading a Team of 4 members that support B2B Marketing Managers in UK for market & business research
Efficiently handling projects that are solution-oriented and includes Market Research, competitive intelligence, market study, trend analysis and product benchmarking for business to business products
Instrumental in raising billing form and charge-code before initiating project with the help of invoicing team
Monitoring the budget allocation and effective utilization of resources (human, information, data, etc.)
Purchase order follow-ups, on-time delivery management, project distribution as per the SLAs defined, tracking teams performance and KPIs, looking for efficiency gains by regular monitoring
Conceptualized effective marketing campaigns in collaboration with the marketing team, and worked towards effectuating the efforts. Conducted extensive market research on the relevant markets to understand the prerequisites for shortening the sales campaign cycles (through data flags)
Imparting training and mentoring team on process, assisting them on escalation, monitoring the process and team through various measurable metrics