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CUSTOMER SATISFACTION TOWARDS HP LAPTOPS AT SAHID NAGAR

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OBJECTIVE


To study whether HP laptops are available in various colours or not ?
To study whether HP laptops are available comfortable in size or not ?
To study whether HP laptops are having light weight or heavy weight ?
To study whether HP laptops are having high processing speed or not?
To study whether HP laptops are compatible with modern up coming student?
To study whether other accessories are given or not?
To study whether seller provides discount on every purchase or not?
To study whether adequate warranty period is given or not?
To study whether laptops are reliable or not ?


HYPOTHESIS


Yes, HP laptops are available in various colours.
Yes, HP laptops are available in size.
HP Laptops are having light weight.
Yes, HP laptops are having high processing speed.
Yes, HP laptops are compatible with modern up coming student.
Yes, there are having other accessories.
Yes, seller provides discount ob every purchase.
Yes, there is adequate warranty period.
Yes,HP laptops are reliable in many times.

RESEARCH METHODOLOGY

LOCATION OF STUDY :
Sahid Nagar.
POPULATION:
Those person who are customer of HP laptops.
SAMPLE SIZE:
18 sample out of the laptops user.
SELECTION PROCEDURE:
I have taken non probability sample. It depends upon me to select the samples.