28-06-2012, 03:15 PM
SERVICE NETWORK AUTOMATION
[attachment=25962]
The system SERVICE NETWORK AUTOMATION is a client-server application designed by keeping in view the various customer invoices that are maintained at automobile service center. An automobile service center which deals with hundreds of vehicles daily where in people need a system which quickly provide services which could enhance the day to day activities of the service center with efficiency and correctness.
This system SERVICE NETWORK AUTOMATION is a user friendly, GUI based client/server application that will automate the different activities involved in the day to day activities of the QSC (Quick Service Center).
An application for completely automating the different activities of the various departments or sections and maintain the status of different processes.
The system will help in reducing the time and effort in preparation quotation, invoice and reports.
It provides a error free generation all the reports.
To provide security to the different users of the system.
The company (Quick Service Center) provides services to the vehicle owners of whose vehicles may fall under any category of vehicles like two wheelers, Four Wheelers, 3 stroke, 4 Stroke, Etc., the Quick Service Center Receives calls/ inquiries from the vehicle owners who generally ask for the details pertaining to the various services provided and the charges for various services and spares. The company purchases spare parts from different to meet the requirements of its customers. After having the information regarding the various services and charges, customer comes to the Quick Service Centers with his vehicle where the condition of the vehicle is tested by the technician and he gives the details of required services and spares that need to be used to repair the vehicle. Authorized employee of Customer Care Division prepares the quotation and forwards it to the customer for its approval. Approval of the Quotation is being collected and the Job Card containing the Details of technicians who will be working on the job will be recorded and distributed to the respective technicians for their reference.
Once the Vehicle is sent to the Repairs Section, Technicians will collect the required spares from the inventory and repair the vehicle.
After the Job is completed, Invoice is raised for the spares used and services provided including tax applicable and collects the amount from the customer.
Project Modules:
1. Quotations
2. Job Card
3. Invoice
4. Inventory
5. Vendors
Module 1: Quotations:
This module basically deals with generation of different types of quotations. Quotation can be classified as
Quotation for General service.
Quotation for Spares.
Quotation for Specialized Services.
Quotation is a temporary bill which is first given to the customer for his approval. Based on the customer’s response further proceedings or activities depend, like a permanent invoice and a job card is generated based on that quotation.If needed the customer can make changes to the quotation and ask for a new quotation or he can also completely cancel a quotation.
The reports that are generated in this module are :
a) Quotation Bill wise
b) Quotations Consolidated Between Dates
c) Quotations Approved
d) Quotations Rejected / Cancelled
e) Pending Quotations
Module 2: Job Card:
This is the second module that purely succeeds the Quotation’s Module where in after a customer has approved a quotation then only a job card is generated.
A Job card is task list which may include different jobs or tasks to be done by an employee or technical person on a customer’s vehicle.
The other activities under this module are maintaining information about the employee attending particular task or job ,checking the status of the job , whether the job successfully completed in time .
The reports that are generated in this module are
a) Job Card for Each Employee (Online Bill)
b) Employee wise Job Cards Between Dates
Module 3: Invoice
This module deals with generation of invoices and maintenance of invoice details of all customers.
The process of invoice generation starts when a customer approves and quotation and agrees for jobs and services for his vehicle. Once a job is successfully finished the invoice is finally generated against the respective job or service provided.
If only some service is provided then an Invoice for the service is generated or if some spares are replaced then an Invoice for Spares is also generated.
The reports that are generated in this module are:
a) Invoice Report Bill wise
b) Consolidated Invoices between Dates
c) Vehicle wise Billing Report Between Dates
d) Manufacturer wise Billing Report Between Dates
Module 4: Inventory:
Inventory module deals with inventory management i.e. stock management of spare parts at the automobile service station.
This includes maintaining a detailed record of all the spares that are being used in the service station.
Whenever some spares are brought into or stock is added that record is maintained as stock Inward and when spares are used or moves out, that record be also maintained as stock Outward.
It is also responsible to generated reports, which would indicate the current stock of any spare at any moment of time.
The reports that are generated in this module are:
a) Spares Inward Report Bill wise
b) Spares Inward Between Dates
c) Spares Inward Item wise
d) Spares Outward Report Bill wise
e) Spares Outward Between Dates
f) Spares Outwards Item wise
g) Inventory Status Report Current Balance
h) Inventory Status Report Between Dates
i) ROL Report of Spares
j) Group wise Spares List
[attachment=25962]
The system SERVICE NETWORK AUTOMATION is a client-server application designed by keeping in view the various customer invoices that are maintained at automobile service center. An automobile service center which deals with hundreds of vehicles daily where in people need a system which quickly provide services which could enhance the day to day activities of the service center with efficiency and correctness.
This system SERVICE NETWORK AUTOMATION is a user friendly, GUI based client/server application that will automate the different activities involved in the day to day activities of the QSC (Quick Service Center).
An application for completely automating the different activities of the various departments or sections and maintain the status of different processes.
The system will help in reducing the time and effort in preparation quotation, invoice and reports.
It provides a error free generation all the reports.
To provide security to the different users of the system.
The company (Quick Service Center) provides services to the vehicle owners of whose vehicles may fall under any category of vehicles like two wheelers, Four Wheelers, 3 stroke, 4 Stroke, Etc., the Quick Service Center Receives calls/ inquiries from the vehicle owners who generally ask for the details pertaining to the various services provided and the charges for various services and spares. The company purchases spare parts from different to meet the requirements of its customers. After having the information regarding the various services and charges, customer comes to the Quick Service Centers with his vehicle where the condition of the vehicle is tested by the technician and he gives the details of required services and spares that need to be used to repair the vehicle. Authorized employee of Customer Care Division prepares the quotation and forwards it to the customer for its approval. Approval of the Quotation is being collected and the Job Card containing the Details of technicians who will be working on the job will be recorded and distributed to the respective technicians for their reference.
Once the Vehicle is sent to the Repairs Section, Technicians will collect the required spares from the inventory and repair the vehicle.
After the Job is completed, Invoice is raised for the spares used and services provided including tax applicable and collects the amount from the customer.
Project Modules:
1. Quotations
2. Job Card
3. Invoice
4. Inventory
5. Vendors
Module 1: Quotations:
This module basically deals with generation of different types of quotations. Quotation can be classified as
Quotation for General service.
Quotation for Spares.
Quotation for Specialized Services.
Quotation is a temporary bill which is first given to the customer for his approval. Based on the customer’s response further proceedings or activities depend, like a permanent invoice and a job card is generated based on that quotation.If needed the customer can make changes to the quotation and ask for a new quotation or he can also completely cancel a quotation.
The reports that are generated in this module are :
a) Quotation Bill wise
b) Quotations Consolidated Between Dates
c) Quotations Approved
d) Quotations Rejected / Cancelled
e) Pending Quotations
Module 2: Job Card:
This is the second module that purely succeeds the Quotation’s Module where in after a customer has approved a quotation then only a job card is generated.
A Job card is task list which may include different jobs or tasks to be done by an employee or technical person on a customer’s vehicle.
The other activities under this module are maintaining information about the employee attending particular task or job ,checking the status of the job , whether the job successfully completed in time .
The reports that are generated in this module are
a) Job Card for Each Employee (Online Bill)
b) Employee wise Job Cards Between Dates
Module 3: Invoice
This module deals with generation of invoices and maintenance of invoice details of all customers.
The process of invoice generation starts when a customer approves and quotation and agrees for jobs and services for his vehicle. Once a job is successfully finished the invoice is finally generated against the respective job or service provided.
If only some service is provided then an Invoice for the service is generated or if some spares are replaced then an Invoice for Spares is also generated.
The reports that are generated in this module are:
a) Invoice Report Bill wise
b) Consolidated Invoices between Dates
c) Vehicle wise Billing Report Between Dates
d) Manufacturer wise Billing Report Between Dates
Module 4: Inventory:
Inventory module deals with inventory management i.e. stock management of spare parts at the automobile service station.
This includes maintaining a detailed record of all the spares that are being used in the service station.
Whenever some spares are brought into or stock is added that record is maintained as stock Inward and when spares are used or moves out, that record be also maintained as stock Outward.
It is also responsible to generated reports, which would indicate the current stock of any spare at any moment of time.
The reports that are generated in this module are:
a) Spares Inward Report Bill wise
b) Spares Inward Between Dates
c) Spares Inward Item wise
d) Spares Outward Report Bill wise
e) Spares Outward Between Dates
f) Spares Outwards Item wise
g) Inventory Status Report Current Balance
h) Inventory Status Report Between Dates
i) ROL Report of Spares
j) Group wise Spares List