10-09-2013, 04:01 PM
KNOW YOUR BROADBAD
[attachment=57843]
1. Check the Wires
The leading-in cable (dropwire) from the junction box (DP box) to your house should be
as straight as possible, should be a single length without any joints. The wires should not
be coiled anywhere and should be away from electrical lines. With these types of
irregularities (i.e with joints or coiled or near power cables) your phone might work fine
but the DSL link may not hold and work satisfactorily.
2. Splitters and Parallel telephones
Never by-pass the splitter. The splitter does the job of separating the high frequency
ADSL signals from low frequency telephone signals. If the splitter is not installed
correctly, the broadband connection will go down every time the phone rings. Any
parallel phone connections should be after the splitter and not before. The line from the
exchange should first enter into the splitter’s Line jack. The ADSL Modem should be
connected to Modem/DSD jack of the splitter and the phone should be connected to the
phone jack of the splitter. A two way jack may be connected to this phone jack to install
your parallel telephones. The wire leading into the modem should not be running parallel
or close to electrical wiring.
3. Signal to oise Ratio (S R)
Check your line SNR. To do this, first you need to enter into the Modem’s web page by
typing http://192.168.1.1 in your browser. The modem might ask for user-name and
password. The default user-name / password is admin / admin (except for the modem
Utstar300R where it is admin / utstar ). Under the heading Device Info
Statistics
ADSL, you will be able to see the SNR Margin and Attenuation. This is the typical way
to see the SNR in Modems. However the procedure might vary with modems and you
need to look for words like ADSL, Statistics, Summary etc.. to see the SNR. The SNR
should be higher than 20 though anything above 10 is just enough. The Attenuation
should be as low as possible. But if the attenuation starts going higher than 40 and SNR
going down below 10, it is time to complain about the line condition to our Helpline
1500.
4. Know about your mode of working
You should be aware of whether you are using the Broadband in Bridge mode or PPPoE
(Point to Point Protocol Over Ethernet) mode. For the Bridge mode, a network dialer icon
will contain your user-id and password and you need to click the icon to get connected to
broadband and thereafter you will open your browser to view web-sites. The other
method which is widely used is PPPoE mode, where your user-id and password will be
available (configured) in the modem itself. In this case, after switching-on the modem
and when DSL (Link) light is glowing steadily, you can start browsing straight-away. We
recommend you to first switch on your modem and then switch on your PC/Laptop.
5. Check Your Account usage
It is always advisable especially for users not in unlimited plans to check their account
usage periodically. You may visit our website www.dataone.in and click the appropriate
link “Check Your Account Usage” (for user-id in dataone domain) or “Usage Detail
Portal” (for user-id in bsnl.in domain & provided with portal-id) to check your usage,
change your password etc.. You can change your password but please remember that
whenever you change the password using the web-site, the same password-change must
be carried-out in modem (for PPPoE mode) or in the dialer (for Bridge mode) also.
Besides, giving the usage details session wise, the usage records will also reveal
possibilities of your machine sending information without your knowledge due to cookies
or spyware or virus attacks. Normally the upload will be much less than the download for
browsing related activities. If you use chat (text/audio/video) like skype or any VoIP
service, then the upload will be equal or more than the download for these sessions. But if
you donot use such chatting mechanism still find the uploads more, then it is surely due
to some unwanted cookies or spyware/virus attacks. Better format and reload your
operating system if your anti-virus is outdated or infected or unable to remove the virus
[attachment=57843]
1. Check the Wires
The leading-in cable (dropwire) from the junction box (DP box) to your house should be
as straight as possible, should be a single length without any joints. The wires should not
be coiled anywhere and should be away from electrical lines. With these types of
irregularities (i.e with joints or coiled or near power cables) your phone might work fine
but the DSL link may not hold and work satisfactorily.
2. Splitters and Parallel telephones
Never by-pass the splitter. The splitter does the job of separating the high frequency
ADSL signals from low frequency telephone signals. If the splitter is not installed
correctly, the broadband connection will go down every time the phone rings. Any
parallel phone connections should be after the splitter and not before. The line from the
exchange should first enter into the splitter’s Line jack. The ADSL Modem should be
connected to Modem/DSD jack of the splitter and the phone should be connected to the
phone jack of the splitter. A two way jack may be connected to this phone jack to install
your parallel telephones. The wire leading into the modem should not be running parallel
or close to electrical wiring.
3. Signal to oise Ratio (S R)
Check your line SNR. To do this, first you need to enter into the Modem’s web page by
typing http://192.168.1.1 in your browser. The modem might ask for user-name and
password. The default user-name / password is admin / admin (except for the modem
Utstar300R where it is admin / utstar ). Under the heading Device Info
Statistics
ADSL, you will be able to see the SNR Margin and Attenuation. This is the typical way
to see the SNR in Modems. However the procedure might vary with modems and you
need to look for words like ADSL, Statistics, Summary etc.. to see the SNR. The SNR
should be higher than 20 though anything above 10 is just enough. The Attenuation
should be as low as possible. But if the attenuation starts going higher than 40 and SNR
going down below 10, it is time to complain about the line condition to our Helpline
1500.
4. Know about your mode of working
You should be aware of whether you are using the Broadband in Bridge mode or PPPoE
(Point to Point Protocol Over Ethernet) mode. For the Bridge mode, a network dialer icon
will contain your user-id and password and you need to click the icon to get connected to
broadband and thereafter you will open your browser to view web-sites. The other
method which is widely used is PPPoE mode, where your user-id and password will be
available (configured) in the modem itself. In this case, after switching-on the modem
and when DSL (Link) light is glowing steadily, you can start browsing straight-away. We
recommend you to first switch on your modem and then switch on your PC/Laptop.
5. Check Your Account usage
It is always advisable especially for users not in unlimited plans to check their account
usage periodically. You may visit our website www.dataone.in and click the appropriate
link “Check Your Account Usage” (for user-id in dataone domain) or “Usage Detail
Portal” (for user-id in bsnl.in domain & provided with portal-id) to check your usage,
change your password etc.. You can change your password but please remember that
whenever you change the password using the web-site, the same password-change must
be carried-out in modem (for PPPoE mode) or in the dialer (for Bridge mode) also.
Besides, giving the usage details session wise, the usage records will also reveal
possibilities of your machine sending information without your knowledge due to cookies
or spyware or virus attacks. Normally the upload will be much less than the download for
browsing related activities. If you use chat (text/audio/video) like skype or any VoIP
service, then the upload will be equal or more than the download for these sessions. But if
you donot use such chatting mechanism still find the uploads more, then it is surely due
to some unwanted cookies or spyware/virus attacks. Better format and reload your
operating system if your anti-virus is outdated or infected or unable to remove the virus