04-02-2013, 04:41 PM
APPLICATION OF MIS @ TOLL PLAZA
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INTRODUCTION IN BRIEF:
Electronic Toll Collection (ETC) is a technology that allows for electronic payment of tolls. It is a technology that enables to determine if a car is registered in a toll payment program, alerts enforcers of toll payment violations, and debits the participating account.
ETC is fast becoming a globally accepted method of toll collection. ETC systems are an improvement over conventional toll collection techniques.
A toll collection system can be either open or closed.
Closed system: requires all entrances and exits to have an ETC system (as used in CT MALL, Gurgaon).
Open system: all toll plazas follow this system
TECHNOLOGY IN BRIEF:
Type of Information System being used at toll plazas are Transaction processing systems which is a part of Operations support systems.
The main task of TPS here is to process data resulting from business transactions, update operational databases and produce business documents.
The technique used at DND flyway and at MAYUR VIHAR toll plaza is Electronic Toll Collection (ETC) enabled by Brazilian company COMPSIS.
The technique used at gurgaon/delhi toll plaza is Electronic Toll Collection (ETC) enabled by Austrian company KAPSCH.
The technique used is basically for both software and hardware related tasks.
SICAT Company has enabled the software program for reading and fetching/entering data at DND toll plaza.
The transportation services used at toll plaza: ILFS (Infrastructure Leasing & Financial Services Ltd) and ITNL (IL&FS Transportation Networks (India) Limited).
The construction tasks for all sorts of bridges and road were done by GAMMON Pvt. Ltd and ORIENTAL Pvt. Ltd., and the main idea behind this was given by one of the Japanese company called MITSUI.
COMPETITIVE STRATEGIES IN BRIEF:
Cost leadership strategy: definitely after the opening of various expressways, toll plazas themselves become a low-cost producer of their services provided and hence we can say that they follows a cost leadership strategy in their work methodology.
Differentiation strategy: toll plaza industry themselves are competing with each other say toll plaza at Mayur Vihar is having different technology compare to one having at DND flyway. So we can say that they are following a differentiation strategy to differentiate a firm’s products and services from its competitors.
Innovation strategy: finding new ways of doing business. Involves basically the development of unique products and services likewise as Delhi/Gurgaon express toll plaza have microwave technology which is somewhat advanced to that of infrared technology at Mayur Vihar. But inclusion of infrared technology will certainly add to their strategy as till date no one has included this in their services.
DELHI GURGAON EXPRESSWAY:
World’s second largest toll plaza, processing more than 2lacs vehicles daily.
The construction company associated with Delhi Gurgaon expressway is M/s D.S.Construction Ltd.
Since the inception of Delhi Gurgaon expressway, the management have done around 70million transactions and on an average 2lakh transaction daily which is highest in India.
built at an estimated cost of 950crores, with the highest traffic density in India.
It has 7 flyovers spread across 27.7 km stretch which allow the commuters to travel from Delhi to Gurgaon in less than 20 minutes.
Have more than 80000 satisfied tag users in this expressway and close to 40% transaction have been done on ETC (electronic toll collection).