24-09-2010, 05:09 PM
Poka-yoke.doc (Size: 96 KB / Downloads: 215)
Quality improvement tool "poka yoke"
bstract
Shigeo Shingo was one of the industrial engineers at Toyota who has been credited with creating and formalizing Zero Quality Control (ZQC), an approach to quality management that relies heavily on the use of poka-yoke (pronounced POH-kah YOH-kay) devices. Poka-yoke is Japanese for mistake-proofing. These devices are used either to prevent the special causes that result in defects, or to inexpensively inspect each item that is produced to determine whether it is acceptable or defective