20-10-2010, 03:44 PM
QFD by RAJEEV.ppt (Size: 797 KB / Downloads: 167)
Quality Function Deployment(QFD)
by :
Rajeev Tripathi
QFD in 15 minutes
The voice of the customer (VOC)
Deploying the VOC
The House of Quality (HOQ)
Benefits, criticism & applications.
Conclusion
What is QFD?
QFD is a systematic process that helps companies quickly understand and integrate clients’ needs into their products or services