07-05-2012, 04:05 PM
MOBILE BANKING
Mb.pdf (Size: 317.24 KB / Downloads: 44)
INTRODUCTION
Mobile banking is a term used for
performing balance checks, account
transactions, payments etc. via a
mobile device such as a mobile
phone.
REASONS OF GENESIS OF MOBILE BANKING
Introduction of new technologies.
Control costs, removal of cost duplication
Cater to increasing online channel customers
Personalize customer interactions
Unparalleled convenience and proactive customer
service
MOBILE BANKING SERVICES
Account Information
Payments, Deposits, withdrawals,
and Transfers
Investment
Support
Content Services
PRODUCT BENEFITS
Customer Benefits
Secure, Convenient and easy method of payment
Anywhere anytime payment
Merchant Benefits
Additional payment method for customers
Small payment amounts can be accepted
Portable payment options for merchants on move (Taxis,
Couriers, Doctors etc)
Banks
Additional channel for customer payments
Use of existing Infrastructure
Value added service to customers
Mb.pdf (Size: 317.24 KB / Downloads: 44)
INTRODUCTION
Mobile banking is a term used for
performing balance checks, account
transactions, payments etc. via a
mobile device such as a mobile
phone.
REASONS OF GENESIS OF MOBILE BANKING
Introduction of new technologies.
Control costs, removal of cost duplication
Cater to increasing online channel customers
Personalize customer interactions
Unparalleled convenience and proactive customer
service
MOBILE BANKING SERVICES
Account Information
Payments, Deposits, withdrawals,
and Transfers
Investment
Support
Content Services
PRODUCT BENEFITS
Customer Benefits
Secure, Convenient and easy method of payment
Anywhere anytime payment
Merchant Benefits
Additional payment method for customers
Small payment amounts can be accepted
Portable payment options for merchants on move (Taxis,
Couriers, Doctors etc)
Banks
Additional channel for customer payments
Use of existing Infrastructure
Value added service to customers