30-06-2012, 11:31 AM
Best Practice Guide Marketing on Facebook
Best_Practice_Guide_Marketing_Facebook.pdf (Size: 3.44 MB / Downloads: 27)
Introduction
At Facebook, everything we do is about making the world
more open and connected. This has a profound impact on the
way people communicate and interact. We are continually
developing authentic ways for people to connect with one
another as well as with the businesses, brands and institutions
they care about, both on Facebook and across the web.
Facebook allows marketers to stay connected with people
throughout their day whether they are on their computers or
mobile devices, at home or at work, watching TV or shopping
with friends. This allows businesses to create rich social
experiences, build lasting relationships and amplify the most
powerful type of marketing – word of mouth.
Connecting with people is just the beginning. In the pages
that follow, you will find best practices for reaching your
businesses objectives on Facebook.
The Facebook ecosystem
The first step is building your presence with a Facebook
Page. Pages allow you to create an identity for your business in
the social graph - the map of the connections among
people and the things they care about. If you
have physical store locations, link your Page
with a Place.
You can use Social Plugins, the
Graph API and Apps on Facebook
to create social experiences involving
your products and online properties
that are engaging and personalized.
Engage
Creating these Facebook touch points
allows you to start building your fan base
and engaging with your customers.
Facebook Like Ads are the quickest way to
acquire fans. Publishing and engaging in conversations
with your fans will allow you to deepen relationships and gain
valuable insights.
Generate awareness
Once you have created a Facebook Page that allows your unique brand to shine, it is time to generate awareness of your Page, latest product, or current marketing effort. To do this, you can leverage Facebook’s tremendous reach and targeting capabilities with Facebook Ads and Sponsored Stories. These products offer the benefits of earned at the scale and predictability of paid. That’s because they are shown with stories about friends who have already engaged with your business on Facebook. This is the new word of mouth and it’s twice as effective at driving awareness.
Drive preference and differentiation
Facebook is a great place to build preference and differentiation for your brand over competitors.
On Facebook, people discover your brand through trusted referrals from their friends. Then drive preference by interacting with and rewarding your fans. Think of your Facebook Page as a key touch point that you can leverage to bring your brand to life for your customers in real time.