28-08-2014, 03:30 PM
CRM is the abbreviation for customer relationship management. Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. You can use CRM to manage and increase your business's customer relations. CRM systems are used in the way to manage business contacts, clients, contract wins and sales leads. CRM solutions provide us with the customer business data to help us provide services or products that our customers want. It provides better customer service, cross-sell and up sell more effectively, close deals. Marketing:- The Marketing module allows your marketing team to plan both long and short term Marketing related activities within your business. CRM systems track and measure marketing campaigns over multiple networks. These systems can track customer analysis by customer clicks and sales. Sales:- The CRM Sales module helps your Sales Managers structure their Sales team processes from presale
CRM is the abbreviation for customer relationship management. Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. You can use CRM to manage and increase your business's customer relations. CRM systems are used in the way to manage business contacts, clients, contract wins and sales leads. CRM solutions provide us with the customer business data to help us provide services or products that our customers want. It provides better customer service, cross-sell and up sell more effectively, close deals. Marketing:- The Marketing module allows your marketing team to plan both long and short term Marketing related activities within your business. CRM systems track and measure marketing campaigns over multiple networks. These systems can track customer analysis by customer clicks and sales. Sales:- The CRM Sales module helps your Sales Managers structure their Sales team processes from presales through to quotations and deal closure. The CRM allows your Sales teams to capture key customer interactions (calls, meetings, emails etc). Sales Managers can then process this data and compare sales quotas against actual sales. Customer Service:- A CRM allows you to effectively manage your company’s customer support capability. This too can be customized to suit your business process and help you to provide what is stated in your Warranty based services.