03-07-2012, 02:05 PM
Presentation on Power Distribution System
Power Distribution System.pptx (Size: 1.1 MB / Downloads: 43)
INTRODUCTION
It deals directly with the customers by distributing power to them and by billing and collection
The corporation established a “Customer Service Center”, to handle the customer problems and their complaints.
Some of the initiatives being undertaken are-Spot Billing ,Mobile Call of vans, Customer service center, E seva center.
MONITORING MODULE
This module is dedicated to monitoring the complaints by searching the complaints and updating the status of complaints at any time.
The process of this module is divided into two sub processes in which one searches for complaints and other updates the status.
REPORT MODULE
Report generation module is dedicated to produce reports based on the information to given by the user.
The process of this module is mainly divided into two sub processes in which one gives summary report other gives the detailed report.