05-04-2012, 03:21 PM
The Wireless Revolution
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OBJECTIVES
Identify the principal wireless transmission media and devices, cellular network standards and generations, and standards for mobile Web access
Describe the major standards for wireless networks and for wireless Internet access
Evaluate the role of m-commerce in business and describe the most important m-commerce applications
Boston Public Library Case
Challenge: provide Internet access and services to thousands of patrons in an historic one million square foot building
Solution: Develop 802.11b (Wi-Fi) network with 70 access points providing Internet access to patrons using wireless laptops and PDAs
Extend wireless network to adjacent park and to library staff to enhance service levels
Illustrates the importance of wireless networking to service customers at reasonable costs
The Wireless Revolution
Mobile phones have become mobile platforms for delivering digital data, used for recording and downloading photos, video and music, Internet access, and transmitting payments.
An array of technologies provides high-speed wireless access to the Internet for PCs and other wireless handheld devices and cell phones.
Businesses increasingly use wireless to cut costs, increase flexibility, and create new products and services.
Business Value of Wireless Networking (Continued)
Companies can save on wiring offices, moving, and making network changes by using wireless networks.
Wireless technology has also been the source of new products, services, and sales channels in a variety of industries, e.g. OnStar, Starbucks “hot spots”.
Digital Payment Systems and M-Commerce
Micropayment system
Individual service providers run their own separate payment systems
Small payments added on to single bill
Stored payment system
Cell phone equipped with smart card storing rechargeable electronic cash
Mobile Wallets (m-Wallets): Store personal data to use in online transactions
Solution Guidelines:
The following are some of the guidelines for managing mobile technology in the enterprise:
Identifying areas in which wireless can provide value
Creating a management framework for wireless technology
Using a pilot program before full-scale rollout of wireless systems