25-08-2012, 12:29 PM
WEB-BASED BANK MANAGEMENT SYSTEM FOR CATHOLIC SYRIAN BANK LTD
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INTRODUCTION
Computers have become a part of the present day life-both professional and personal. They have been contributing much to solve problems accurately and efficiently, especially in the business world. The advent of Internet has opened doors to access every piece of information available in the world. Modern day computers efficiently handle the decisive factor in the business world-time management.
Computerising the business systems like banking reduces the strain of account keeping and book keeping. With the manual banking system in earlier days, the bank employees had to spend more than half of their duty time in verifying and entering daily transactions, so were not able to extend much of their services to the customers. The annual closing of accounts was a nightmare. The use of computers in the banks helps in increasing the customer service time leading to the development of a strong customer base. The use of core banking technology makes it possible for the account being accessed from any branch of the bank. This can be achieved by the use of Internet technologies in the banking system. With a PC on his lap, the customer is always in touch with the bank.
SYSTEM ANALYSIS
Identification of need
The system currently available with the bank lacks an ‘Any where Banking’ mechanism where the transactions and reports are generated from any of the branches. The customer has to walk in to the bank for checking his account or loan status. Further, the cheque realisation also takes considerable amount of time. With the failure of the system in a branch affects all the records of the bank, as they are not kept anywhere else. The lack of a centralised system is evident.
The development of the so called Web-based banking system gives an opening to the world of ‘Any where banking’ and the issue of ‘Payable at par’ cheques. The customer is also provided with a quick service of viewing his account status. Along with those mentioned above, the system automates all the tasks related to the banking services – account opening, transaction processing and report generation. It gives rise to the centralised storage of data that is reachable from all the branches.
Requirements Gathering
Interviewing personnel
From the interviews conducted with various bank personnel at the head office and the branch, the following facts became evident.
The clerks do the creation of accounts and transactions in separate branches. So they mainly use the forms. But the branch head and the people at the head office frequently use the reports. From the discussions with them, it was possible to get a thorough knowledge of the existing system. Certain bank customers were also interviewed. It was reviewed from their interview that they have to walk in to the branch or phone in to get their loan or account status. They were also restricted to have dealings with one branch only. The business people have a difficulty with the existing system since their business is distributed over different parts of the country. Majority of them- both employees and customers welcomed the idea of having an ‘Any where Banking’ mechanism.
Use-Case Diagram
Use-case tells a stylised story about how an end user interacts with the system under a specific set of circumstances. Use-cases are defined from the actor’s point of view. Actors are different people (or devices) that use the system or product within the context of the function and behaviour that is to be described. An actor represents a class of external entities that play just one role in the context of the use-case. From the different use-cases obtained, a use-case diagram is developed. The actors involved in the system are Admin User and the Customer. The sticks in the diagram represent the actor-Admin User and Customer. In the use-case diagram for Admin User, the functions that are operated by him are shown. In the next use-case, the actor is the Customer. The use-case diagram summarises the important functions of the system.