25-09-2013, 12:48 PM
Business communication
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What is business communication ?
The communication between the people in the organisation for the purpose of carrying out the business activities. It may be oral, verbal, written etc.
The exchange of ideas, understanding, within and outside the organization to achieve the business goals is known as business communication.
Ways of business communication
Intra Organizational Communication
Inter Organizational Communication
Personal Communication
Steps for drafting business communication
Analyzing the situation
Gathering authentic information
Selecting the right medium of communication
Organizing the information logically
Effective communication
Some do’s
Use a language that reflects and caters to the needs of the audience, interests, wishes, hopes and desires/preferences.
Passive voice is helpful when one needs to be
diplomatic.