01-08-2012, 04:52 PM
Employee Training and Development
1Employee Training.ppt (Size: 631 KB / Downloads: 41)
Objectives
Discuss the forces influencing the workplace and learning, and explain how training can help companies deal with these forces.
Discuss various aspects of the instructional system design model.
Describe the amount and types of training occurring in various companies.
Discuss the key roles and competencies required for training professionals.
Identify appropriate resources (e.g., journals, websites) for learning about training research and practice.
What is training?
Training refers to a planned effort by a company to facilitate employees’ learning of job-related competencies.
The goal of training is for employees to
master the knowledge, skill, and behaviors emphasized in training programs, and
apply them to their day-to-day activities
Assumptions of Training Design Approaches
Training design is effective only if it helps employees reach instructional or training goals and objectives.
Measurable learning objectives should be identified before training.
Evaluation plays an important part in planning and choosing a training method, monitoring the training program, and suggesting changes to the training design process.
Core Values of Total Quality Management
Methods and processes are designed to meet the needs of internal and external customers.
Every employee in the company receives training in quality.
Quality is designed into a product or service so that errors are prevented from occurring, rather than being detected and corrected.
The company promotes cooperation with vendors, suppliers, and customers to improve quality and hold down costs.
Managers measure progress with feedback based on data.
Skills needed to manage a diverse work- force include:
Communicating effectively with employees from a wide variety of backgrounds.
Coaching and developing employees of different ages, educational backgrounds, ethnicities, physical abilities, and races.
Providing performance feedback that is free of values and stereotypes based on gender, ethnicity, or physical handicap.
Creating a work environment that allows employees of all backgrounds to be innovative.