02-05-2012, 04:13 PM
IVR APPLICATION FOR COLLEGE INFORMATION SYSTEM
ABSTRACT:
This idea can be implemented to overcome the drawbacks and difficulties in the college information system. At present, the college provide students details and information through the web service by establishing their own college website. Hence, accessing these informations through the web has been much difficult for the people who don’t have the knowledge about the web services. To overcome this problem, the technology based on INTERACTIVE VOICE RESPONSE can be implemented by using DTMF(Dual Tone Multi Frequency Signalling),SPEECH RECOGNITION and SMS facility .
This is a web service and uses the telecommunication signalling over the phone lines. This service is faster, easier and provides a clear information about the college and details like fees paid/due status,parents-teacher meetings,placement details,upcoming events and students details like attendance,marks obtained in internals and semester, remarks etc..
SMS based interactive system is a Oneway information broadcasting tool to provide Institute related information to the students/ parents on their mobile phones using SMS facility. SMS tool is very interactive and robust system to get information on the mobile phone as and when required.The above technology use VOICE XML for specifying dialogues between a human and computer. After accessing these details, the called subscriber has been queried whether that particular phone number can be registered for the respective student whose details are accessed.