10-10-2012, 04:54 PM
GROUP BEHAVIOR
GROUP BEHAVIOR.ppt (Size: 1.7 MB / Downloads: 31)
Roles
Definition :
A set of expected behavior patterns
attributed someone occupying a given
position.
Relevant Concept
* Role Identity
* Role Perception
* Role Expectation
* Role Conflict
(Zimbardo’s prison experiment)
Norms
(Acceptable standards of behavior)
Example of certain norms
* Performance Norms
* Appearance Norms
* Social arrangement Norms
* Resource allocation Norms
Status
Socially defined position or rank
Determinants of Status
1. The power a person wields over other
2. A person’s ability to contribute to a group’s goals
3. An individual’s personal characteristics
Types of Teams
1. Problem-Solving teams
2. Self-Managed teams
3. Cross-Functional team
4. Virtual teams
Considerations for shaping team players
Selection
Training
Reward
Invigorating mature teams