13-02-2013, 10:22 AM
Managers and Managing
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INTRODUCTION
Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals
Distinguish among planning, organizing, leading, and controlling (the four principal managerial tasks), and explain how managers’ ability to handle each one affects organizational performance
Differentiate among three levels of management, and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy
Distinguish between three kinds of managerial skill, and explain why managers are divided into different departments to perform their tasks more efficiently and effectively.
Discuss some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT).
Discuss the principal challenges managers face in today’s increasingly competitive global environment
What is Management?
All managers work in organizations
Organizations – collections of people who work together and coordinate their actions to achieve a wide variety of goals
Question?
What is a person responsible for supervising the use of an organization’s resources to meet its goals?
Team leader
Manager
President
Resource allocator
What is Management?
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently
Resources include people, skills, know-how and experience, machinery, raw materials, computers and IT, patents, financial capital, and loyal customers and employees
Organizational Performance
Efficiency
A measure of how well or how productively resources are used to achieve a goal
Effectiveness
A measure of the appropriateness of the goals an organization is pursuing and the degree to which they are achieved.
Why study management?
The more efficient and effective use of scarce resources that organizations make of those resources, the greater the relative well-being and prosperity of people in that society
Steps in the Planning Process
Deciding which goals the organization will pursue
Deciding what courses of action to adopt to attain those goals
Deciding how to allocate organizational resources
Controlling
Task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance
The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness