27-11-2012, 01:29 PM
Organizational Culture
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Introduction
National culture: the sum total of the beliefs, rituals, rules, customs, artifacts, and institutions that characterize the population
A nation’s culture and sub-cultures effect how organizational transactions are conducted
Learning to operate in a world influenced by national culture is becoming a requirement for effective management
Organizational Culture and Society’s Values (1 of 2)
Values – the conscious, affective desires or wants of people that guide their behavior
Organizations are able to operate efficiently only when shared values exist among the employees
An individual’s personal values guide behavior on and off the job
Values are a society’s ideas about what is right or wrong
Values are passed from one generation to the next
Edgar Schein’s Definition of Culture:
A pattern of basic assumptions – invented, discovered, or developed by a given group as it learns to cope with the problems of external adaptation and internal integration – that has worked well enough to be considered valid and, therefore, to be taught new members as the correct way to perceive, think, and feel in relation to those problems.
Mentoring Guidelines (1 of 2)
Do not dictate mentoring relationships, but encourage leaders/managers to serve a mentors
Train mentors in how to be effective in mentoring others
Include in the firm’s newsletter or in other forms of mass communication (print and electronic) an occasional story of mentoring as reported by a current top-level executive
Spirituality and Culture
Spirituality – employees have a personal or inner life that nourishes and is nourished by performing relevant, meaningful, and challenging work
Workplace spirituality is not the same as religion
Spirituality is a path, is personal and private, contains elements of many religions, and points to a person’s self-inquiry