05-07-2012, 01:11 PM
Total Employee Involvement
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MOTIVATION
According to Scott
“ Motivation is a process of stimulating people to accomplish desired goals.”
Or It is inner urge of person to do or not to do something
Importance of Motivation
Improves Employee Involvement
Promotes Job Satisfaction
Promotes Interpersonal Cooperation
EMPLOYEE EMPOWERMENT
Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision-making in autonomous ways.
It is the state of feeling self-empowered to take control of one's own destiny
IMPORTANT TERMS
JOB ENLARGEMENT: changing the scope of job to include greater portion of horizontal process
JOB ENRICHMENT : increasing the depth of job to include responsibilities that have traditionally been carried out at higher levels of organization
What is a Quality Circle?
Voluntary groups of employees who work on similar tasks or share an area of responsibility
They agree to meet on a regular basis to discuss & solve problems related to work.
They operate on the principle
“ that employee participation in decision-making and problem-solving improves the quality of work”