05-02-2013, 02:44 PM
GROUP DECISION MAKING PROCESS
GROUP DECISION.pptx (Size: 1.32 MB / Downloads: 31)
CHARACTERISTICS OF DECISION MAKING:
It is a process of selection or choice among alternative courses of action.
The aim of decision making is to find out the best possible course of action.
Decision making is an intellectual or rational process.
Decision making involves a certain commitment.
Decision making is always related to the situation or the environment.
Decision making is a pervasive function of management.
Decision making is a human and social process.
Specific Objective
The need for decision making arises in order to achieve certain specific objective.
Every action of human being is also goal oriented which also true in case of decision making.
The objective setting is an outcome of earlier decision, this may not be considered truly as the first step of decision process but provides framework for the decision.
Problem Identification
Identification of problem is the real beginning of decision making process.
It is the gap between present and desired state of affairs on the subject-matter of decision.
A problem exists whenever one faces a question whose answer involves doubt and uncertainty.
A problem can be identified much clearly,if managers go through diagnosis and analysis of the problem.
Evaluation of Alternative
Evaluation of various alternatives dissects an alternative into various tangible and intangible.
Tangible factors are quantified because they are quiet obvious like the cost per unit, investment required, output to be received,etc.
Action
Once the alternative is selected, it is put into action.
Unless this is done, managers will never know what way their choice has contributed.
Therefore, the implementation of decision may be seen as an integral aspect of decision.
Action, on the other hand, relates to putting a decision into practice so that objectives of decision are achieved.
This practice will provide further feedback for evaluating the soundness of the decision and, if need be, a change in the decision.
Results
When the decision is put into action, it brings certain results.
These results must correspond with objectives, the starting point of decision process.
Therefore, managers should take up a follow-up action in the light of feedback received from the results.
If there is any deviation between objectives and results, this should be analysed and factors responsible for this deviation should be located.