14-09-2013, 12:20 PM
EVALUATION OF TRAINING PROGRAM
EVALUATION OF TRAINING.pptx (Size: 222.56 KB / Downloads: 17)
INTRODUCTION
Training effectiveness –
The benefits that the company and the trainees receive from training.
Training outcomes or criteria –
Measures that the trainer and the company use to evaluate training programs.
Training evaluation –
The process of collecting the outcomes needed to determine if training is effective.
Evaluation design –
Collection of information, including whom, what, when, and how, for determining the effectiveness of the training program.
PRINCIPLES OF EVALUATION
Clear about the goals/ purpose of training
Continuous
Specific
Trainers
Objective methods and standards
Realistic targets
Cognitive Outcomes
Determine the degree to which trainees are familiar with the principles, facts, techniques, procedures, or processes emphasized in the training program.
Measure what knowledge trainees learned in the program.
Skill-Based Outcomes
Assess the level of technical or motor skills.
Include acquisition or learning of skills and use of skills on the job.
Affective Outcomes
Include attitudes and motivation
Trainees’ perceptions of the program including the facilities, trainers, and content
Results
Determine the training program’s payoff for the company
STEPS TO CALCULATE RETURN ON INVESTMENT:
Identify outcome(s) (e.g., quality, accidents)
Place a value on the outcome(s)
Determine the change in performance after eliminating other potential influences on training results.
Obtain an annual amount of benefits (operational results) from training by comparing results after training to results before training (in dollars)
Determine training costs (direct costs + indirect costs + development costs + overhead costs + compensation for trainees)
Calculate the total savings by subtracting the training costs from benefits (operational results)
Calculate the ROI by dividing benefits (operational results) by costs
The ROI gives you an estimate of the dollar return expected from each dollar invested in training.